Facewise Support

Last updated: September 30, 2026

Need help with Facewise? Reach us directly at muhammadumar840777@gmail.com and we'll get back to you.

Common questions

Do I need an account to use Facewise?
No. You can take or choose a photo and get your full analysis as a guest. Signing in (with Google or Apple) only lets you save your results across sessions.

Is my photo stored?
No. Your photo is analyzed and immediately discarded — it's never saved on our servers. Only the text results are kept, and only if you're signed in.

How do I delete my account and data?
See our account deletion page for the in-app steps.

Is Facewise a medical app?
No. Facewise provides automated, cosmetic appearance observations from a single photo. It's not a medical device and doesn't diagnose, treat, or provide medical advice. Always consult a qualified professional for skin or health concerns.

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